'Van Hecke' law

What is van Hecke?

The Van Hecke Law, named after Member of Parliament Van Hecke, has been in force since February 18, 2024, and introduced several amendments to the ...

What changes for me as a player?

Since September 1, 2024, you no longer have a single account for Sports Betting and Casino Games with Napoleon. The new regulations require us to s...

I'm not 21 years old yet, what now?

If you are under 21, you can no longer place bets as of September 1, 2024, due to the Van Hecke Law. Your account remains accessible, and you ca...

Where can I see my deposits and withdrawals?

Transactions after September 1, 2024You can only view your transaction history per account. Log in to your Casino or Sports account and follow the ...

Which account holds my money?

Your balance is securely stored in your preferred account, the one you used most frequently. On August 26, 2024, we sent you both a personal mes...

Where can I see my personal details?

Follow these 2 steps:1. Open the menu by clicking on your profile (= your initials) in the left corner. 2. Click on “Account details”.

How do I switch between the accounts?

Desktop:On both the Casino and Sports platforms, you will find the "Napoleon Hub" tab at the very top. Click on it to easily switch to your other a...

How do I keep my account for Casino and/or Sports?

Log in to your new Casino account (napoleoncasino.be) using your old login details. Accept the license to continue playing. For your Sports accoun...