How can I update my personal details?

Changing your personal details

To change your name, address, e-mail address or telephone number, our team must first verify your identity. This protects your account and personal details.

What do you need?

1. A selfie of you holding your identity card, with your details clearly legible.
2. An official proof of main residence, 
   1. The document must not be older than 3 months.
   2. The document must mention your national register number.
   3. If the document was downloaded via your municipality's website, a PDF version will be accepted.
   4. If you obtain a paper copy from your municipality, please send us a clear photo of the original document. Scans are not accepted.
3. A brief description of what needs to change (the new details).

Where should you send it? Via the chat or by e-mail to support@napoleongames.be [check]. Send everything at once so we can help you more quickly.

Do you want to change your consent to the use of your data (GDPR)? You can do this yourself: go to My account and select Edit account information. You can withdraw your consent at any time.