How can I update my personal details in my Napoleon account?

user avatar

 

Change personal details.

 

To change personal details, we ask you to contact our customer service with the following documents;

  • ID recto-verso (scans are not allowed, only photos)
  • Selfie where you hold the ID and the details are clearly visible.
  • New info/change you want to make

This also applies to an email change, address, telephone number, name…

All documents we ask for are there to help us secure your player account and protect your personal details.

 

How do I consent to the use of personal data (GDPR)?

To change your consent, please go to the "My Account" section and choose "Edit account information". In order to receive communication for the purposes foreseen in the aplicable laws and regulations, such as account management and complaint handling, please read the Privacy Policy related to the ticks below and tick according to your preference.

comm_pref2.png

You can withdraw your consent to the processing of your personal data at any time by accessing your customer account. The withdrawal of consent will not affect the lawfulness of data processing carried out until the withdrawal of consent.

Was this article helpful?

5 out of 26 found this helpful