We are a company that wants to provide a 100% legal, careless, exciting gaming experience and we strictly comply with legislation.
We, Napoleon Sports & Casino, always put our players first. We hope that you can enjoy our products carelessly and responsibly so that playing will always be fun. It is our daily mission that our players have the best and most exciting experience, but also our task and responsibility to counteract abuse and use by minor. As a responsible and legal operator we have multiple measures and diverse inspections to guarantee responsible gaming within a 100% legal range, but also giving every player the support he or she needs.
Our main goal is to make sure that you can play in a safe and protected environment. You should probably look at this link to our website: https://www.napoleongames.be/en/responsible-gaming. Here you can find all the tools to make your gaming experience as safe and careless as possible.
Why do I have a deposit limit on my account?
As required by Belgian law, we have a deposit limit per rolling week. We and all operators active in Belgium are legally bound by this, which allows us to offer you a legal and worry-free gaming experience. For more info, you can always visit our "Responsible Gaming" page.
Every day, we are committed to giving you the best possible gaming experience with the utmost respect for existing regulations. That's why we always want to give you the biggest, most exciting and latest offer of Dice Game, slots, sports betting and a unique Live Casino with Belgian Game Presenters on a user-friendly website! "
Why can't I increase my limit right away?
You can always request an adjustment of your deposit limit via your personal account in Settings. A decrease in your deposit limit will be implemented immediately. An increase of your deposit limit can only be implemented after we have received authorization from the Belgian Gaming Commission combined with the 72h cooldown period. To offer you a worry-free gaming experience, we strictly apply these principles.
Every day, we are committed to giving you true gaming pleasure with the utmost respect for existing regulations. That's why we always want to bring you the biggest, most exciting and newest offer of Dice Game, slots, sports betting and a unique Live Casino with Belgian Game Presenters on a user-friendly website! "
Do you have negative feedback about these regulations?
We appreciate any feedback and put everything to work every day to give you a fun and exciting gaming experience! Us and all the Belgian operators are legally bonded to these guidelines. To ensure we can keep giving you a 100% legal and careless gaming experience, we have to strictly follow these guidelines. Sadly enough we can only suggest you report your feedback to the Gaming commission using the email info@gamingcommission.be. The Gaming commission has co-determined this law and is responsible for its follow-up. We keep on giving you the most attractive and exciting game experience thanks to everyone in our team and all our years of expertise. Be assured , our commitment is only heightened because of this. We keep providing you the best Dice games, the newest slots of popular providers, exciting sport gambling thanks to a large offer of livestreams and unique live Casino with Belgian dealers and tables on a fast and user friendly platform!
You’re unhappy about the deposit limit?
Thank you for sharing your concerns. As stipulated in the Belgian law, we impose a weekly deposit limit. We and all the Belgian operators are legally bonded to these guidelines. To ensure we can keep giving you a 100% legal and careless gaming experience, we have to strictly follow these guidelines.
Additionally we are convinced that this does not have to have any effect on the exciting experience we offer you every day. We keep on giving you the most attractive and exciting game experience thanks to everyone in our team and all our years of expertise.
So be ensured that our daily commitment to provide you fun while playing hasn’t changed. We keep providing you the best Dice games, the newest slots of popular providers, exciting sport gambling thanks to a large offer of livestreams and unique live Casino with Belgian dealers and tables on a fast and user friendly platform! if you feel like we don’t follow these legal limits, then we suggest you report this to the Gaming commission using the email info@gamingcommission.be. They are authorized and are the first in line to follow up these concerns.