Deposits & Withdrawals

How to deposit with a Napoleon Voucher?

Napoleon Prepaid Vouchers and Napoleon Games voucher codes are no longer available as a payment method at Napoleon Sports & Casino. Read more.

What deposit methods are available at Napoleon?

It's easy to deposit into your Napoleon account. We offer 7 different deposit methods to satisfy each one of you. Click on the one of your choice t...

How do I deposit with Apple Pay?

1. Access the menu by clicking on the three horizontal bars on the top left corner.    2. Click on “Deposit” in the top right corner.   3. Enter ...

How do I deposit with Neteller?

1. Access the menu by clicking on the three horizontal bars on the top left corner.    2. Click on “Deposit” in the top right corner.   3. Enter ...

Why hasn't my deposit been processed?

Have you made a deposit and the money is not in your player account balance? Find out the possible reasons and what to do. First of all, please che...

Why can't I deposit by card?

There are some reasons why you can't deposit by card. We have listed them:   Card is expired: Please note that the deposit cannot be processed if ...

Why am I unable to withdraw money?

Here are the most common reasons: You have not made at least one deposit via the method by which you are attempting to withdraw. You don't have yo...

Why is my withdrawal in pending status?

If your withdrawal appears in the "Pending" status in the “History” section, it will change its status after the transaction is authorized in the s...

How do I cancel a withdrawal?

Did you know that if your withdrawal status is "Pending", you can cancel it yourself? To cancel a withdrawal, please follow the steps below:   👉 Go...

How long does it take to process the withdrawal by bank card?

If your withdrawal appears in your history with the status "Paid", it means that it has been accepted by us and the amount will be allocated to you...

Can I withdraw through a payment method I haven't used to deposit yet?

Unable to select a payment method for withdrawal? This indicates that the method isn't linked to your account, implying no prior deposits made with...

How do I make a withdrawal?

1. Access the menu by clicking on the three horizontal bars on the top left corner.   2. Click on “My account” in the menu.   3. Click on “Withdr...