I am experiencing issues making a deposit

user avatar

Unable to make a deposit?

Please check the following first:

  • Your deposit limit, by visiting the deposit page
  • Your bank limit, by contacting your bank
  • The accuracy of your details (cardholder name, card number, expiration date)

Deposit made but the money is not showing on your account?

To help us investigate, please provide:

  • A bank statement or proof of deposit

  • For Paysafe: a photo or scan of the card including the code

Please send this information along with your deposit details to support@napoleongames.be or contact us via the chat.

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