Unable to make a deposit?
Please check the following first:
- Your deposit limit, by visiting the deposit page
- Your bank limit, by contacting your bank
- The accuracy of your details (cardholder name, card number, expiration date)
Deposit made but the money is not showing on your account?
To help us investigate, please provide:
A bank statement or proof of deposit
For Paysafe: a photo or scan of the card including the code
Please send this information along with your deposit details to support@napoleongames.be or contact us via the chat.