Responsible gaming
Set a limit
The deposit limit is a weekly limit set for every user on our website. By default, this limit is set according to the legal limit of 200 euros. If ...
Take a break / Time-out
The time-out option is available for customers who wish to take a temporary break from our website. You can choose the time-out option from a perio...
Close your account
If you no longer wish to use our services, you may choose to close your account. Once you have closed your account, it is not possible to log in ...
What resources do you have in place to protect my player account?
You can find all resources through this link or below: : https://www.napoleongames.be/en/responsible-gaming Everyone has the right to have exciteme...
Self exclusion / Self protection
If you want to protect yourself, you can use this option. When choosing self-protection, you can choose to close your account for a minimum of 6 m...
I have been blocked by the Gaming commission
Your account has been blocked by the Gaming commission? We suggest you contact the Gaming commission. Due to privacy reasons, we can’t find out why...