Responsible gaming
Set a deposit limit
The deposit limit is a weekly threshold set for each user on our website. By default, this limit is set in line with the legal limit of €200.If you...
Take a break / Time-out
The time-out option is available if you want to take a temporary break from our website. You can choose a time-out period ranging from 24 hours to ...
Close your account
If you no longer wish to use our services, you may choose to close your account. Once you have closed your account, it is not possible to log in t...
What resources do you have in place to protect my player account?
Everyone has the right to have excitement and entertainment, that’s why Napoleon Sports & Casino offers you the very best casino games and sports g...
Self exclusion / Self Protection
If you want to protect yourself, you can use this option. When choosing self-protection, you can choose to close your account for a minimum of 6 m...
I have been blocked by the Gaming commission
Your account has been blocked by the Gaming commission?We suggest you contact the Gaming commission. Due to privacy reasons, we can’t find out why ...