Responsible gaming

Set a limit

The deposit limit is a weekly limit set for every user on our website. By default, this limit is set according to the...

Take a break / Time-out

The time-out option is available for customers who wish to take a temporary break from our website. You can choose th...

Close your account

If you no longer wish to use our services, you may choose to close your account. Once you have closed your account,...

What resources do you have in place to protect my player account?

You can find all resources through this link or below: : https://www.napoleongames.be/en/responsible-gaming Everyone ...

Self exclusion / Self protection

If you want to protect yourself, you can use this option. When choosing self-protection, you can choose to close you...

I have been blocked by the Gaming commission

Your account has been blocked by the Gaming commission? We suggest you contact the Gaming commission. Due to privacy ...

Exclusion from the gaming commission of all online/offline platforms (EPIS)

In Belgium, young people are denied access to casinos, slot machine arcades and betting shops to protect them. Casino...

I think I have a gambling issue

If you believe your gambling behavior is escalating, you can visit your family doctor. He/she can help you or refer y...