How to set or change your deposit limit

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The deposit limit is a weekly threshold set for each user on our website. By default, this limit is set in line with the legal limit of €200.

How to adjust your deposit limit:

Step 1: Log in and go to Settings in your account

 

Step 2: Choose Deposit limit and enter the new amount.

Step 3: Confirm your request.

Good to know

  • Lowering takes effect immediately.
  • Increasing takes at least 72 hours and needs approval from the Belgian Gaming Commission. This is a legal requirement and nobody can speed it up.
  • Once approved, the new limit becomes active automatically. You can always see your current limit in your account.
  • If you are listed as a defaulter, your request will be denied. After the cooling-off period, you will only be able to request a lower limit than the one previously set.

More than 5 business days after your request and nothing changed? Let us know in the chat and an agent will check right away.
https://napoleongames.be/en-be/wiki/help.

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