How do I reset my password?

Can't remember your password? Follow these simple steps to regain access to your account.

Step 1: Go to the login page

1. Click on "Log in" at the top right of the website, or at the top left in the app.

2. Then click on "Forgot password?"

Step 2: Enter your email address

1. Type your registered email address in the field.

2. Click on "Send reset link."

Step 3: Check your inbox

1. Open your email client.

2. Look for an email from NapoleonGames with the subject: "Reset Password."
   Tip: Also check your spam folder.

Step 4: Click the reset link

1. Click the link in the email to set a new password.

2. Note: The link is valid for 60 minutes.

Step 5: Set your new password

1. Choose a new password.

2. Confirm the new password and click "Save."
   Tip: Use a strong password with uppercase letters, numbers, and symbols.

Common Issues / Tips

• I didn’t receive the email: Check your spam/junk folder.

• The link has expired: Repeat the steps starting from Step 1.

• I’m using a different email address: Contact our customer support.