The deposit limit is a weekly threshold set for each user on our website. By default, this limit is set according to the legal limit of €200.
If you wish to lower your limit, you can do so at any time and without delay.
If you wish to increase your limit, you must wait a minimum of 72 hours before your new limit takes effect.
When increasing a limit, the Belgian Gaming Commission performs a check with the National Bank of Belgium to determine whether you are listed as a defaulter. If you are not on this list, the increase will be applied after a cooling-off period of 3 to 4 days. This period cannot be shortened and is a legal requirement.
Follow these steps to adjust your limit:
Step 1: Go to "My Account" and click on "Deposit Limit"
Step 2: Set your desired deposit limit
Step 3: Wait for your request to be approved
If you are on the list, the request will be denied, and after the cooling-off period, you will only be able to request a lower limit than previously set.
If you have any further questions, please don’t hesitate to contact us via the channels on the following page: https://napoleongames.be/nl-be/wiki/help