How long does it take to process the withdrawal by bank card?

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If your withdrawal appears in your history with the status "Paid", it means that it has been accepted by us and the amount will be allocated to your bank account in a matter of seconds/minutes. If the amount has not yet been transferred within this period, please contact our Customer Support Team.

For faster transaction processing, we recommend not making multiple cash withdrawals on the same day.

And if you are unable to withdraw via a payment method of your choice or are experiencing other problems, the Withdrawal Problems section includes useful information for all new or old players who need support.

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